Virtual Field Service

May 2, 2024

Process Technology now offers virtual field service for all of our products!

Our technical service team* is ready to join you for online sessions featuring live video, copies of product manuals, schematics and other applicable prints and in some cases working products for demonstration purposes

Virtual technical support services include:

Start-up assistance

Controls set-up and programming

Maintenance and safety operation training

Troubleshooting and calibration support

To schedule a session or to learn more, contact our customer service team.

Process Technology

Technical Support Team

* Sessions will be in English

April 22, 2024 A liquid level control is listed in the installation instructions as a system requirement for electric immersion heaters. The function of the level control is a low-level shutoff of the electric heaters. This will turn off the heaters before the liquid level drops to the point where the top of the hot zone becomes exposed to air. While many different types of liquid level controls are available, Process Technology offers two types. The LC-series conductivity-style liquid level control features conducting probes that extend into the liquid to detect the conductivity between the probes. These are best suited for most aqueous and conductive liquids. The ESP-series capacitive-style liquid level control can detect the presence of liquid through the wall of a plastic tank. The ESPs are best suited for detecting deionized water, oils or other non-conductive liquids. These products can be integrated into a new temperature control box or can be sold separately for field integration.